Shipping Policy
Last Updated: November 9th, 2025
At Lost Ancients Jewelry, each order is packed with care and intention. Please review the following shipping terms before placing your order.
Where We Ship
We currently ship within the United States and Canada only. All orders are shipped via USPS (United States Postal Service).
Order Processing Time
All orders are processed within 3-7 business days (Monday to Friday, excluding holidays). Processing time includes order verification, quality check, packaging, and handoff to the postal service.
Please note: Processing time is separate from shipping time.
Shipping Time Estimates
Estimated delivery times after your order has shipped:
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United States: 3–10 business days
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Canada: 5–14 business days
Shipping times are approximate and may vary depending on your location, local postal service conditions, customs processing, and other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on:
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The delivery destination
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The total order weight
We do not currently offer free shipping or expedited/express shipping options.
*Please note, there may be additional import and/or customs fees that you are required to pay on delivery. Lost Ancients Jewelry is not responsible for these fees.
Tracking & Delivery
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow 24–48 hours for the tracking number to update.
We are not responsible for delays caused by USPS, customs, or other third-party carriers once the package has left our studio.
Lost or Delayed Shipments
If your order appears to be lost in transit or delayed, please contact USPS directly with your tracking number. While we are happy to assist in the process, Lost Ancients Jewelry is not liable for lost or stolen packages once they are marked as delivered by the carrier.
Please ensure your shipping address is correct at checkout. We are unable to refund or reship orders due to incorrect addresses provided by the customer.